Management Engineers, Germany:
From 2 million PowerPoint pages to effective knowledge sharing for 175 management consultants worldwide
| Customer Profile: | Management Engineers is one of the top 10 German management consulting firms with 175 employees worldwide. Headquartered in Düsseldorf, the company also has offices in eight other countries in Europe, the US and China. |
| Challenge: |
Consultants live to sell knowledge and Mangement Engineers had built a massive PowerPoint-based knowledge base which was confusing and virtually impossible to retrieve knowledge from. Also, as consultants may have simultaneously worked for competing clients, Management Engineers needed to leverage knowledge sharing while securing that consulting teams didn't have access to competing client material. |
| Solution: | A customized software solution based on Microsoft SharePoint and ScanJour iBox - an effortless interaction with existing systems, including the 2 million knowledge base PowerPoint pages. |
| Result: | - Fast and easy access to the company's global knowledge base - Powerful search across projects, departments, employees, clients and software - Valuable activation of existing knowledge, improved projects for customers and greater profitability for the company |
"ScanJour iBox and Microsoft SharePoint 2010 allowed us to take a giant step forward with the vital knowledge sharing amongst our consultants. The solution enhances our effectiveness as consultants, but in particular, ensures that our consultants are continuing to deliver excellent results which benefit our customers." - Michael Roding, CFO, Management Engineers
Lack of overview for large amounts of knowledge
Management Engineers was faced with a major challenge which threatened their continued growth and position as one of the top ten management consulting firms in Germany.
Although Management Engineers realized early on that a high degree of knowledge sharing among their consultants was key to their success and had built up an internal knowledge-sharing mechanism with two, full-time employees, they realized that they failed to provide their consultants with the necessary tools for finding the knowledge from previous and similar projects that provided efficiency and quality of their guidance.
Management Engineer's "knowledge database" consisted of over 2 million PowerPoint pages which they attempted to organize via a file drive with an in-house application. It was no longer able to navigate the vast amounts of data and the organization was no longer able to assist their consultants in the same way.
Functional and user-friendly solution
They chose a solution built on Microsoft SharePoint 2010 and ScanJour iBox. The solution is tailored for handling and retrieving large amounts of data across systems via metadata.
Management Engineers built a new knowledge base using the many new features in Microsoft SharePoint 2010 while retaining the 2 million old PowerPoint files on their own file system. Now, ScanJour iBox provides access to all documents in both systems through a single user interface and through a single organization, regardless of a consultant's geographic location.
Management Engineers enjoyed significant savings without having to migrate their old system and was able to start afresh while obtaining a similar approach to the stored data. The intuitive user interface in ScanJour iBox multiplies benefits to consultants from the new solution via familiar interfaces such as Microsoft SharePoint 2010.
Management Engineers maintain a highly complex access rights structure to ensure consulting teams for competing clients don't have access to each other's material. ScanJour iBox merges security and access rights from each underlying system into one, common security model for the whole enterprise, allowing both knowledge sharing and information security at the same time.
Management Engineer's solution allows users to search across systems in new ways, leading to clearer overview and ultimate improved projects for clients.
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